Emergency Checklists by Loss Type
When something goes wrong it helps to have a short, specific list instead of a wall of advice. Each checklist below covers the first hour — what to do, what to avoid, and what to save for the professionals.
If water is still running or the situation is unsafe, call 301-789-3014.
Burst pipe checklist
The first ten minutes after a pipe lets go, and what causes the most secondary damage.
Read the checklistSewage backup checklist
Why a backup is treated as contaminated water, and the one thing not to do.
Read the checklistFlood checklist
Coming back into a flooded home safely, and which damage is covered by which policy.
Read the checklist