Flood Emergency Checklist

A flood is different from a pipe leak in one important way: rising water is usually excluded from a standard homeowners policy and requires separate flood coverage. What you do before you re-enter matters just as much as what you do after.

Do this first

  1. 1Wait until local officials say it's safe to return. Never walk or drive through moving floodwater.
  2. 2Check for gas leaks by smell before entering. If you smell gas, leave and call the gas company — do not use a light switch.
  3. 3Have an electrician check the panel and wiring before turning power back on if any part of the house flooded.
  4. 4Wear boots, gloves and a mask. Floodwater can contain sewage, chemicals and sharp debris.
  5. 5Photograph each room, inside cabinets and closets, and the exterior high-water marks for your flood claim.
  6. 6Remove standing water only with equipment rated for it, and begin to remove saturated carpet and drywall that cannot be saved.
  7. 7Contact your flood insurance provider — FEMA flood policies are separate from homeowners insurance.

Avoid

  • ✕Don't assume your homeowners policy covers it. Standard policies typically exclude rising floodwater.
  • ✕Don't return power to wet appliances, HVAC equipment or outlets.
  • ✕Don't discard damaged items before photographing them for the adjuster.
  • ✕Don't assume a home is mold-free because it looks dry. Floodwater in wall cavities needs to be measured and dried out.

Flood damage is often the most extensive drying job a home will ever need. Removing wet drywall and insulation quickly, and drying framing with measured moisture readings, prevents hidden mold that can show up weeks later.